The case of the crazy pop ups

Phone call….

Teacher: “IT Guy, whenever I try to send an email all kinds of weird things pop-up”

IT Guy: “I don’t know what that means”

Teacher: “Just stuff, things pop-up……on the screen. Ya know what I’m saying”

IT Guy: “No, I haven’t a clue”

Teacher: “Oh wait, I think I got it.  I’ll call you back if there are any more problems.

IT Guy: “Ok, good luck sending your email”

Phone Call 2….

Teacher: “Hi IT Guy, it’s me again”

IT Guy: “I can read”

Teacher: “Those things are popping up again…..can you come look?”

IT Guy: “I’d love too.”

Arrival…….

Teacher: “Oh, hi”

IT Guy: “Why are you surprised?  You invited me down here”

Teacher: “Oh yeah!  Here watch……begins typing email to xxxxx@gmail – as she types the first three letters “things” start popping up:
1.            screen refreshes
2.            bookmarks appear on left side of screen
3.            print option box appears

See IT Guy!  What is the issue?

IT Guy: “To be honest I have never seen anything like this before but my best guess is that perhaps the GIANT binder you have placed on your keyboard is perhaps holding down the “Ctrl” key along with most of the alphabet.

Teacher: Oh, that’s it!  You are so smart IT Guy!

IT Guy: “hahaha….yeah……you’re not. Try not to burn the building down when you attach your document to the email.  Bye!”

 

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