The old Switcharoo

Teacher: Did you change my password?  I can't login.
IT Guy: No. Why would I change your password?
Teacher: Oh, I don't know.  Because it is a new computer?????
IT Guy: Are you quizzing me?  I didn't change your password
Teacher: Oh, can I show you?
IT Guy: Please do.
Teacher: Ok, see I type my username then I type my password………and look it denies me. Are you sure the password didn't change?
IT Guy: I am….and here's how I know.  Every time you try to "login" you are actually clicking "SWITCH USER".  So in actuality, you have no clue if your password works or not because you never tried it.
Teacher: Oh, I get it.  How silly.
IT Guy: Yep, silly.  That is definitely not the word I would have chosen to describe the situation.

Computer Should be Able to Do that #2

Secretary: We have some holds to be placed on student accounts.  We need to block some users from viewing online grades till the hold is lifted

IT Guy:
Sure.  Send me a list

Secretary:
Can we just turn off the whole school and I will tell you who to turn back on?

IT Guy: What?  You want me to turn off the entire school?

Secretary:
Yes.

IT Guy:
Why?

Secretary:
So I don’t have to make a spreadsheet

IT Guy:
You want me to block the entire school…..then reinstate almost the entire school………so you don’t have to make a spreadsheet?

Secretary: Yeah, the computer should be able to do that……. 

IT Guy:  Well it can’t…….but people that work in offices SHOULD be able to make spreadsheets. In the mean time I will email support and see if they can build a button that blocks 5% of users and functions via telepathy

Email List in “the Computer”

Teacher: I have this list of emails I wrote down.  How can I get them in the computer?

IT Guy: You could type them.

Teacher: I don’t want to do that…..is there anyway else?

IT Guy: No, nothing that would be faster

Teacher: I thought computers could do that?

IT Guy: You might be thinking of magic wands.  They can do that.

Teacher: So, I have to type them.

IT Guy: Or call them on the phone…..your choice.

Teacher: Fine.

My office is apparently a garbage dump

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I came in this morning and found out a teacher was in my office looking for a “cord”.  Here is how I found it when I came in.  Sadly, I doubt they even found what she was looking for……

Help Desk Ticket #1

 

Caller: Mrs. V’s computer will not shut down and she was wondering if someone could come take a look at it.

 

Support: Did you try pushing the power button?

 

Caller: No, let me do that………………….the screen went black but it’s still making noise.

 

Support: Did you push the monitor power button or on the tower?

 

Caller: The screen.

 

Support: Please try the power button on the Tower.

 

Caller:  That did it.  Thanks for fixing it.