You have me hooked in to your gmail

Secretary: You have me hooked in to your Gmail.

IT Guy: What?
Secretary: How can I get in to mine?
IT Guy: You have to log me out then log yourself in
Secretary: That won’t work, I had Pete help me, we can’t find it
IT Guy: Try harder (click)

Secretary arrives in my office 5 minutes later with a pad of paper and pen

Secretary: I can’t figure it out.  Can you show me how to do it.
IT Guy: Why do you have a pad of paper?  You click SIGN OUT in the upper right corner
Secretary while writng: Ok, let’s see upper right corner…….Sign Out…..then what.
IT: YOU SIGN IN!
Secretary: Ok, with what…….?
IT:  YOUR LOGIN?
Secretary: Oh, ok…..with mine…….

The case of the crazy pop ups

Phone call….

Teacher: “IT Guy, whenever I try to send an email all kinds of weird things pop-up”

IT Guy: “I don’t know what that means”

Teacher: “Just stuff, things pop-up……on the screen. Ya know what I’m saying”

IT Guy: “No, I haven’t a clue”

Teacher: “Oh wait, I think I got it.  I’ll call you back if there are any more problems.

IT Guy: “Ok, good luck sending your email”

Phone Call 2….

Teacher: “Hi IT Guy, it’s me again”

IT Guy: “I can read”

Teacher: “Those things are popping up again…..can you come look?”

IT Guy: “I’d love too.”

Arrival…….

Teacher: “Oh, hi”

IT Guy: “Why are you surprised?  You invited me down here”

Teacher: “Oh yeah!  Here watch……begins typing email to xxxxx@gmail – as she types the first three letters “things” start popping up:
1.            screen refreshes
2.            bookmarks appear on left side of screen
3.            print option box appears

See IT Guy!  What is the issue?

IT Guy: “To be honest I have never seen anything like this before but my best guess is that perhaps the GIANT binder you have placed on your keyboard is perhaps holding down the “Ctrl” key along with most of the alphabet.

Teacher: Oh, that’s it!  You are so smart IT Guy!

IT Guy: “hahaha….yeah……you’re not. Try not to burn the building down when you attach your document to the email.  Bye!”

 

Working with Plugs

Teacher: IT Guy, can you plug in my computer?
IT Guy: I am pretty busy.  Can’t you do it?
Teacher: I don’t know how
IT Guy: Do you know how to plug in your toaster?
Teacher: yeah
IT Guy: then I think you can handle this

Another Example of the Power of Need

Another example of a teacher deploying the Power of Need:

Teacher: Do you know if the summer school gradebooks and class pages will be available soon?

IT Guy: I can’t upload those until the schedule for next year is complete.  I will send them out as soon as I can.

Teacher: When will that be?

IT Guy: Not sure.  Ask the schedule person.

Teacher: Ok.  But I really NEED to work on those class pages

IT Guy: Gotcha.  Ask the scheduling person. I can’t do it till they are finished.

Teacher: Ok. But do you think the schedule will be done soon.

IT Guy:  I have no idea.  Ask the scheduling person.

Teacher: I will but I just really NEED to get a head start.  Let me tell you why….

IT Guy: No.  Don’t tell me why….it is entirely moot.  I can not do anything until the schedule is done.  The amount of NEED is entirely irrelevant. We have gone over this three times.

Teacher:  But you don’t understand.  Let me tell you why I NEED them.

IT Guy:  NO!  It has no bearing on you getting them.  At this moment the options are not having classes next year or you having your stupid class pages three weeks in advance so you can add ridiculous animated pictures of Einstein blowing himself up.  Essentially, we would destroy our school to save you the 2.4 minutes it takes to add those stupid animations.  Try medication instead.