Copy Machine Genius

Teacher: Can you help me, I have been trying for 15 minutes to unjam the copy machine?
IT Guy: Did you follow the directions?
Teacher: Yes, exactly…
IT Guy: Ok, let me see.  Open door 2 and …… here it is
Teacher:  Oh, I didn’t look there. How did you know of this magical spot.
IT Guy: Well, I looked at the pretty screen on top.  If you look right here next to STEP 1 it says OPEN DOOR 2.  Next, I explored the facade of the machine to find the door with this symbol (2) on it.  From there I gathered that it must be door two. Then I grabbed the little knob, opened the door and amongst all the gears and plastic pieces I looked for a flat, white object that looks like paper. When I located the object I used my fingers to remove it thusly.  
Teacher: Oh, I have trouble with this machine
IT Guy:  Yeah……this machine.  Don’t worry I have a Masters degree in direction reading and copy machine unjamming.  It takes a highly educated person to follow blinking directions.