Too Much SPAM

I just got a call from a teacher in regard to the amount of SPAM she has been receiving. There are a couple important details I would like to convey before relaying the story.

1. We are out of school.  She took the time during summer break to check her SPAM levels and place a call.
2. Not only did she take the time to make this call.  She did it first thing in the morning.   Almost like she was waiting for me to arrive at work.
3. We host our email through Google. A nice little company who, In my opinion, does a very good job handling SPAM.  You may have heard of them.

Teacher: Hi IT Guy, I have been getting a ton more SPAM in email than usual
IT Guy:  You have?

Teacher: Yeah, there has been a ton.  Has anyone else had that issue?
IT Guy: Nope

Teacher: That’s weird
IT Guy: Did you give out your email anywhere?

Teacher: No, I never do
IT Guy: Are you looking at ALL MAIL instead of your INBOX?

Teacher: No, I am looking at the SPAM folder?
IT Guy: WHAT? Why are you looking at that?  That’s where SPAM is suppose to goThat is why they call it a SPAM FOLDER!

Teacher: I always look at it.  Usually there is only one a day.  But the last couple days I have had 3 or so
IT Guy: Yeah…..SPAM folders are fun to look at.  So let me get this straight, you routinely count the amount of junk messages in your SPAM folder, found an increase, and took the time to call me about it?

Teacher: Yeah, do you think it’s ok?
IT Guy: Hard to be sure.  I will contact the FBI, you better call the Secret Service.  I don’t know who is sending these dastardly emails directly to your SPAM folder but I will not rest until I find the culprit.  So, for my notes……you said it was 3 emails PER DAY?

Teacher: Yeah, 3
IT Guy: I’m on it. (CLICK)

More Final Exam Fun

Here is a story that happened today during teacher checkout.  In our grading system you have to name to your final exam FINAL, in all caps, for it to be recognized by the system.  I don’t feel this is too much ask but apparently I am mistaken.  I think it is important to note that we have had this particular grading program for 5 years now and have discussed the misnaming of the Final Exam in depth.  Incredibly, it has little to no effect.

Teacher: How come my Final exams did not show up on my grade verification sheets?

IT Guy: Did you name the Final Exam column “FINAL”

Teacher: Yep, I did them all the same and it showed up on my other classes.

IT Guy: Fine, I’ll look………………here is the problem.  Despite you adamently defending the fact that you put FINAL in all your columns this one clearly says EXAM.  Why did you decide to do one different than the other?

Teacher:  I don’t think I did.  Not sure how that happened.

IT Guy: Incredible. 

Teacher: Do you want me to redo it?

IT Guy: No, I want to do all your grades myself because you haven’t learned how this program works in the HALF A DECADE we have used it.

Help Desk Ticket #1

 

Caller: Mrs. V’s computer will not shut down and she was wondering if someone could come take a look at it.

 

Support: Did you try pushing the power button?

 

Caller: No, let me do that………………….the screen went black but it’s still making noise.

 

Support: Did you push the monitor power button or on the tower?

 

Caller: The screen.

 

Support: Please try the power button on the Tower.

 

Caller:  That did it.  Thanks for fixing it.

 

Fix it yet?

Of my many pet peeves pertaining to teachers “Fix it yet?” is among the top.  Teachers need constant updates on the status of computer repairs.  You would think the mere fact that I am sitting in their classroom would suggest the issue is not corrected but regardless they pepper me with questions in regular intervals.  For example, the following is a pretty standard “Fix it yet?” interaction.

 

Teacher: Hey, IT Guy……..my computer is broken.
IT Guy: Shocking

Teacher: Can you fix it?
IT Guy: I’ll give it a go.

40 seconds pass…. 
 


Teacher: Fix it yet?
IT Guy: Nope.

Teacher: Do you know what’s wrong with it

IT Guy: No, it is still booting up….go away.

57.4 seconds pass


Teacher: Fix it yet?
IT Guy: NO!
Teacher: Told you it wasn’t me.
IT Guy: Actually, I’m almost certain you caused the……
Teacher: Yep, not me…..

90 seconds later

Teacher: So you got it fixed yet?
IT Guy: Yep, fixed it along time ago…..I was just so enthralled by your lecture on proper typing posture that I wanted to stay and learn as much as possible…….
Teacher: (Makes dumb face)
IT Guy: NO, IT’S NOT FIXED YET!
Teacher: Oh, Ok.